Customer Case Studies
See how leading enterprises have transformed their data management with MasterGrid
TrustBank Consolidates Customer Data Across 12 Acquisitions
TrustBank, a $45B regional banking group, struggled with fragmented customer data across multiple acquired institutions. Each acquisition brought new systems and customer records.
500+ duplicate records per 1000 customers, compliance violations, inability to serve customers consistently
MasterGrid master data hub consolidating 8M customer records with ML-powered deduplication
- ✓ 98.5% deduplication accuracy
- ✓ $12M annual cost savings from operational efficiency
- ✓ 100% regulatory compliance
- ✓ Unified customer view in 6 months
TrustBank
Financial Services & Banking
8 million customer records
12 legacy banking platforms
6 months
RetailMax
Retail & E-Commerce
150,000+ SKUs
Physical stores, e-commerce, 3rd party marketplaces
28% completeness increase
RetailMax Achieves Omnichannel Product Consistency
RetailMax operates 2,500 stores plus multiple e-commerce channels and third-party marketplaces, each with different product data standards and completeness levels.
Inconsistent product data across channels, poor data quality (65% completeness), $8M annual cost of incorrect inventory data
MasterGrid platform managing 150K SKUs with automated quality rules and multi-channel distribution
- ✓ 93% product data completeness
- ✓ Reduced time to market by 60%
- ✓ $3.2M decrease in failed deliveries
- ✓ Real-time data sync to all channels
MediCare Ensures Patient Safety Through Master Patient Index
MediCare, an integrated healthcare system with 40 hospitals and 800 clinics, faced critical challenges with patient record fragmentation across legacy systems.
25 million duplicate patient IDs, patient safety risks, HIPAA compliance concerns, medication errors from record conflicts
HIPAA-compliant Master Patient Index with probabilistic matching and comprehensive audit trails
- ✓ 99.2% match accuracy for patient safety
- ✓ 47% reduction in duplicate tests
- ✓ $18M annual savings in unnecessary care
- ✓ 100% HIPAA audit compliance
MediCare Health System
Healthcare & Life Sciences
12 million unique patients
40 hospitals, 800 clinics
17 legacy EHR platforms
TechCorp Supply Chain
Manufacturing & Supply Chain
12,000+ supplier records
$3.2B global procurement
$42M annually
TechCorp Optimizes Global Supplier Management
TechCorp manages a complex global supply chain with 12,000+ suppliers across 85 countries, resulting in significant data fragmentation and compliance challenges.
Duplicate supplier records causing payment inefficiencies, maverick spending, poor visibility, supplier relationship fragmentation
MasterGrid supplier master data hub with automated consolidation and governance controls
- ✓ 8,400 duplicate suppliers merged
- ✓ $42M annual cost savings
- ✓ 24% improvement in on-time delivery
- ✓ Centralized supplier performance tracking
MasterGrid Customer Impact
Total customer cost savings
Enterprise customers
Records managed globally
Customer satisfaction
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